Please can you tell me how to have the straw correctly? The lid doesn’t close when the straw is added?
The bottle takes me one month to deliver
Dear John Lam,
We appreciate your review on our Good Mood - Water Bottle product. We apologize for any inconvenience caused by the extended shipping time. However, we would like to clarify that our shipping policy clearly states that shipping to Hong Kong can take up to 28 days, excluding processing time, due to the current situation with the international shipping industry.
We are glad to hear that you received the product in good condition and that you are satisfied with the quality of the water bottle. We would like to assure you that we are constantly working to improve our shipping times and ensure that our customers receive their products as quickly as possible.
We would also like to highlight that our water bottle typically arrives within 10 days to countries like the US.
If you have any further concerns or questions, please feel free to contact us. We appreciate your feedback and hope to serve you again in the future.